Preparing for your Virtual Visit
Before the appointment
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One of our trained staff will contact you closer to the date of your appointment or the day prior to do a pre-assessment.
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Please be available 15 minutes prior to and up to 30 minutes after your scheduled appointment time. Your physician may fall behind in their schedule.
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Please NOTE, we may be calling you from a PRIVATE or BLOCKED number; please ensure that your phone service provider allows blocked numbers.
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If you have a computer at home, we may be sending you a link for an Ontario Telemedicine videoconference. Our trained staff will coordinate this directly with you at the time of the pre-assessment call.
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If you are a patient with diabetes, please upload your meter or device prior to the appointment if you are able to do so.
During the appointment
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Please be sure you are in an environment that is:
– Quiet and private (ear phones may help with sound quality)
– Stationary (not driving or in motion)
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We ask that you have the following on hand for your virtual appointment:
– Your provincial health care card
– Your medication bottles or an updated medication list
– Your pharmacy name, location and fax number
– For patients with diabetes, please have your blood glucose meter on hand